The Quick Version: If you’re seeking a unique engagement ring or unique anniversary present, Leibish & Co. has a powerful supply of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business has become functioning online since 1998 with a personal touch containing gained recurring company worldwide. Leibish & Co. allows you purchase loose stones or even use their free of charge “Design your own personal” instrument to take your ideal little bit of jewelry alive. With decades of expertise and good design under the strip, Leibish & Co. is on the brink of increasing their supply to watches alongside accessories.
Whenever Leibish Polnauer established 1st internet based diamond business in 1998, it got almost the full day to publish just one image and information to his site â but he had been a visionary which saw possible during the fledgling realm of e-commerce. “as he views the possibility in a concept, he can try everything within his capacity to advance along with it,” stated Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish created an effective, family-run procedure along with his partner and kids serving in leadership positions. They have cultivated a successful internet business with offices situated throughout the world. Leibish & Co. is actually a leader in special colored diamonds and gems which can be hard to find in other places. Their diamonds are conflict-free, in fact it is a significant factor for many shoppers.
“People started to us since they seek out anything only a little different, one thing more special than what everyone else has actually,” Benji stated.
While Leibish & Co. offers top-quality standard expensive diamonds, the business focuses primarily on colorful, unique precious jewelry. Whenever requested exactly why the organization has these types of a higher buyer return rate, Benji easily pinpoints the primary reason.
“It really is a mixture of exceptional items, great solution, and precious jewelry designed on the greatest quantities of brilliance,” the guy stated. “The jewelry we make is certainly not your everyday, mass-produced brand of product. Every piece is actually custom-made to completely suit the diamond or gemstone chosen of the customer.”
A family group Affair With private Service
Leibish & Co. is a true family members company, with Leibish’s family playing essential parts into the business.
Leibish functions as creator and President from the business, while their spouse, Rosi, is the business’ Activities Manager. Their eldest girl, Chavi, functions as top honors Jewelry Designer â in fact it is a huge responsibility since custom jewellery makes up more than 50% associated with the business’s company, Benji stated.
Leibish’s oldest boy, Yossi, is the CEO of Leibish & Co. Another daughter, Shmulik, who is a graduate for the Gemological Institute of America, will be the main Diamond Buyer for the company. “Shmulik is actually, truthfully, certainly most gifted color diamond specialists in a,” Benji mentioned.
Leibish’s son Itzik is the organizations COO and runs the nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, could be the organizations CFO.
“among the longtime members of the team, i will let you know that, although there isn’t any relationship, they give consideration to myself, and others, section of their family,” Benji stated. “all of us bring our very own knowledge to the company, but interact to regularly develop the organization.”
Customers are additionally addressed like household at Leibish & Co., in which the business invests fuel into private solution and income. “if you’ve ever dealt with one certain agent, including, that is the exact same person you can expect to constantly manage, no matter what you’re contacting or writing in approximately,” Benji said. “We don’t have confidence in moving consumers around to different departments if they have a concern or specific problem they wish to cope with.”
Clients result from throughout the World
Leibish has various several types of consumers: you can find customers, just who largely shop through website, stores, and the ones inside trade company, which usually go to the business’s major offices in ny, Israel, and Hong Kong.
Many Leibish & Co.’s customers are from the united states of america. Their subsequent hottest audience is Canada, followed closely by the United Kingdom, Australia, Hong-Kong, plus the remainder of European countries.
Customers at each and every phase of life shop at Leibish & Co., though the majority are involving the ages of 35 and 54, Benji stated. Moreover, the company garners approximately 300,000 web site visits monthly â and helps to keep nearly all of the consumers coming back again.
“With over a 70% return consumer standing, we stay extremely famous businesses in our market,” the guy stated.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks top-quality jewellery, but additionally maintains inventory versatility, particularly for web clients, Benji mentioned. The firm sells numerous free diamonds and important gemstones, but the crucial items are customized jewelry creations.
“We hold extreme selection of multicolor diamond and gem precious jewelry, with from the rarest hues previously viewed,” the guy mentioned. “Our company is acknowledged well by all of our bread-and-butter products â yellow diamond and red diamond wedding rings. But we sell diamonds of almost every shade, and precious gems â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, too, but all of our expertise is in the realm of shade.”
For clients with one thing in your mind and need assist rendering it a reality, Leibish & Co. offers a “Design your” precious jewelry instrument, which Benji stated is actually its preferred product.
“normally, while looking for an unique piece, folks often desire specific rocks and establishing designs they will have already dropped in love with,” the guy stated. The “Design Your Own” instrument makes it possible for consumers to create a piece utilizing the rock, placing, and metal of the option.
“It allows them to deliver their unique dreams your â with your knowledge in design,” Benji informed us.
Extras & unique on the web Tools available for Leibish & Co.
because appears forward to tomorrow, Leibish & Co. is actually gradually moving toward higher-ticket products and a lot more product variety. The company feels comfy branching off to new product lines as a result of the determination and enthusiasm it pertains to most appropriate its present projects.
“we now have discussed introducing many different add-ons â such luxury watches, handbags, and even pens,” Benji stated. “But we decided to hold back until we very first perfected the primary type of product, and is diamond jewelry.”
Leibish & Co. is researching to continue mastering their common internet site, as well. One of the ways it intends to boost the internet based knowledge is through introducing augmented fact functions, that may provide digital shoppers a lot more of an in-store experience.
As a business enterprise with its origins in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional business which views change due to the fact exemption, not the rule.